Print shop / Help & preparation

FDM printing FAQ.

Practical answers to help you prepare your file, choose a starting point, and request a useful quote.

Files & preparation

What is FDM printing?
Fused deposition modeling (FDM) builds a part by depositing melted plastic filament in successive layers. It is the printing process we offer.
What should I send for a quote?
Email your STL, 3MF, OBJ, or STEP file, the number of parts, dimensions and units, preferred material and color, and your target date. Include how the part will be used and any dimensions that must fit another component. STEP files may need preparation before printing.
Do I need a 3D model?
We primarily print from supplied 3D files. If your file is not ready, contact us to discuss what preparation is needed before requesting a print. Standalone CAD design and 3D scanning are not current services.

Materials & print results

What if I am not sure which material to choose?
Describe the part’s purpose, loads, operating temperature, and indoor or outdoor exposure. We can discuss material options and confirm availability before quoting.
Will my print have visible layers?
FDM prints have layer lines. Orientation, supports, and geometry also affect surface appearance and fit. Tell us which surfaces and dimensions matter before we quote.
How large can my part be?
We use several FDM printers, including 350 mm and 400 mm class machines. Usable space depends on part orientation and supports. Send your model and units so we can confirm whether it fits or needs to be split.
Can you print multiple colors?
A multi-material system is available on the Bambu Lab X1C. Tell us the colors and how they appear in your model so we can confirm feasibility, availability, and pricing.

Quotes & orders

How much will my print cost?
Pricing depends on material, part size, print time, quantity, and preparation or finishing work. Send your file and requirements for a project-specific quote.
How long will it take, and can I collect locally?
Timing depends on the model, quantity, material availability, and the print queue. We confirm an estimated schedule with your quote. Local pickup in Buffalo and shipping are available; arrange the details before production.
What payment methods are available?
Contact us to arrange payment for your quoted order. Production begins after the project details and payment are confirmed.
What if there is a problem with my print?
Inspect your parts on receipt. If a print does not meet the agreed requirements, contact us with photos and a description. See our quality and defects terms for reporting guidance and remedies. A request to report visible issues within seven days does not remove other rights provided by law.

Services & project information

Do you offer CNC machining?
CNC machining is planned for the future. It is not currently available to order. Our current service is FDM 3D printing.
Can I share a confidential design?
Discuss confidentiality requirements before emailing sensitive files. If you need a non-disclosure agreement, send it for review before sharing your design.
Can I request finishing work?
Describe the finish you need with your print request. Availability, scope, and any additional cost must be agreed in the quote.

Request a print quote.

Send your model and tell us what you want to print.

Request a print quote